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Daytona Private Investigators
Daytona Private Investigators
"Pulling Skeletons out of Closets Since 1998"
"Pulling Skeletons out of Closets Since 1998"
Florida P.I. Rick Raymond's Blog
Blog
Cloak and Dagger Games that some Clients Play
| Posted on February 17, 2014 at 7:52 AM |
Yesterday, I received a call from a
potential client. We will call him "John". When we spoke,
"John" refused to provide his last name. He spoke in generalities and
getting any information out of him was like pulling teeth. I was trying to
determine exactly what his needs were to see if I could assist him or not, but
he made the process quite a bit more difficult than it had to be. The
conversation went like this: John: "I might need the services
of an investigator. What areas of the State do you cover?" RRI: "We cover the entire State of
Florida. I'm happy to see if I can help out. Can I get your name, please?" John: "I don't like to give my
last name out. A friend of mine was involved in a custody matter and
might need to find the other party." RRI: "Why does your friend need to
find the other party?" John: "The other
person vanished but we think they are in Tampa." RRI: "Who is the other
party?" John: "The other half of the
custody battle." RRI: "Is the other party the one
with the child or children?" John: "Yes." RRI: "Is it the mother or the
father?" John: "Why do you need to know
that?" RRI: "Sir, if I am going to be
able to help you, I need to know the details of the situation. These cloak and
dagger games are fun, I suppose, but I need more information to make a decision
if this is a case we can assist you on. Why does your friend need to
locate this other person?" John: "I'll let
my friend know what you said and he can call you back Tuesday if he
is interested." (John then abruptly hung up the phone.) This isn't the first time I have
received a call like that. I can only imagine that this client had
been watching too many old Hollywood P.I. movies. Full disclosure is very
important when retaining a private investigator. You wouldn't meet with an
attorney and only give little bits of information to them when asking them to
assist you. It is no different when hiring a P.I. For us to be able to make a
determination whether we can actually assist a client, we need to know the
details of the situation. Clients who play "spy games" on the phone
really are doing themselves a disservice. We understand that sometimes these
situations can be sensitive, and maybe even embarrassing, but in order to
assess the case and provide potential solutions and options, we need all the
facts and details. What is somewhat humorous is the
refusal to provide a full name or last name. As a professional investigator, I
have clients call all the time for consultations. Once I speak with a client, I
make notes of the basics of their situation, their name and phone number and
any other relevant information. This is done so that if someone else calls and
they happen to be "on the other side", I will know that there is a
conflict and decline to take the case. We never tell the opposing
party that there is a conflict, we just decline for a non-specific reason
and move on. By not providing all of the facts and
details surrounding their case, I am unable to provide all of the possible
options for that client. Imagine going to the dentist and telling him vague
information. Perhaps you let on to the dentist that you have a pain in your
mouth. He asks what type of pain. You answer that it is near a tooth, but
decline to point out which one. The dentist will quickly send you packing and
will probably be a bit upset that you wasted his time. It is no different with
a private investigator. Florida law requires private
investigators to maintain 100% confidentiality with regard to any and all case
related information. Here is the exact wording for the Florida Statute Chapter
493: "Except as otherwise
provided by this chapter or other law, no licensee or any
employee of a licensee or licensed agency shall divulge or
release to anyone other than his or her client or employer the
contents of an investigative file acquired in the course of licensed
investigative activity." Violation
of this confidentiality law can result in the arrest of the investigator.
Confidentiality is the bedrock of a Private Investigator’s business. Our
clients enjoy the same type of confidentiality as they do with their attorney
or a member of the clergy. With
that in mind, if you ever need the services of a professional investigator, be
open and honest with the investigator from the start. There may be some detail
that, if shared with the investigator, can assist you greatly or significantly
affect the outcome of your case. Leave the cloak and dagger drama for the
movies! Feel free to call us for a no-cost consultation. Rick Raymond Investigations - (386) 310-4812 Florida Private Investigators |
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